IT Managed Services in Dubai is provided by Nellika Computers LLC. We take over IT operations after signing the contract. We provide monitoring, managing and/or problem resolution for selected IT systems and functions on a client’s behalf.
Our IT managed services include monitoring, alerts, security, patch management, data backup and recovery for different client devices: desktops, notebooks, servers, storage systems, networks and applications. Offloading routine infrastructure management to experienced managed services provider enables companies to concentrate on running their business, with fewer interruptions due to IT issues.
The whole basis of quality IT Operations is the underpinning of a well-developed and comprehensive process model that is strictly adhered to. This model needs to help take an organisation from Service Strategy through to Design and Transition to on-going Operations.
In a support environment the focus moves to Continual Service Improvement to tune and re-align the delivered services to changing business needs –where much of the hard work resides.
The Information Technology Infrastructure Library (ITIL) is a set of concepts and policies for managing information technology infrastructure, development and operations. ITIL v3 gives a detailed description of a number of important IT practices with comprehensive checklists, tasks and procedures that can be tailored to any IT organisation.
We provide state of art IT Managed solutions to our clients in Dubai UAE, Oman, Qatar, Bharain.